

Imagine the potential damage to an instrument that’s not safely packed for shipping. If you’ve got a guitar that’s worth five figures, simply placing it inside a hard case (no matter how good it is) and then packing that case inside a shipping box simply isn’t enough protection.
It doesn’t take much online surfing to uncover sad stories of guitar damage during shipping, from crushed bodies and broken necks to side cracks and collapsed edges. Insurance issues that surface afterward can compound frustration. Many musicians report denied claims when their insurance carrier cites insufficient packing or failure to provide adequate pre-shipment documentation that confirms the guitar’s condition before it was sent off on its journey (think photos and condition notes). Each of these stories reinforce the need for robust packing, clear verification of condition pre-transit and comprehensive musical instrument insurance that includes specific mention of coverage during travel or shipping.
Use air to your advantage
Fortunately, there are steps you can take to prevent the single biggest cause of shipping damage: movement inside the shipping box, which can lead to crushed corners, broken headstocks, cracked tops or worse. You want the packing materials to absorb the energy so your instrument doesn’t.
Using air cushions, often along with dense foam blocks, can be the best way to eliminate movement after your guitar is safely secured in its case and the case is placed inside a shipping box. In any head-to-head competition, air cushions (which are simply inflatable pouches) beat loose paper or thin bubble wrap because they create more rigid zones of protection for your instrument’s most vulnerable points. Of note, you’ll also need to choose a box that allows enough space between the box sides and the case to create an effective safety zone. Your local guitar store may offer right-sized boxes for free or just a small fee. As a general rule of thumb, you should allow for 2-3 inches of clearance on every side around the case and plan on using 10-20 small air cushions. You should also complete a “no movement” check once you’ve finished nestling your case inside the box. Just give the packed carton a gentle shake, listen for movement, and add more air cushions if needed. You can find even more guitar shipping tips here.
Air-cushion solutions used by the pros
Commercial shipping systems, like those from Aeris, are now available to make safe shipping easier than ever. These already assembled systems combine molded inserts and air/foam void-fill to protect headstocks and necks far better than any bubble wrap, and many people rely on these kits for their high-value shipments. Each Aeris kit includes packing instructions, a suitable box, sturdy packing tape, appropriately sized air cushions, a neck support collar and a hand pump to inflate the air cells.
How to create your own packing list with air cushions and all the extras
Here’s a great AI tip: If you want to use air cushions without buying a complete commercial kit, you can go to ChatGPT or another AI tool and ask it to create a packing checklist or short shopping list of recommended packing materials. Simply provide your instrument make and model, as well as your case information.
This is the prompt we used on ChatGPT: Please provide a short packing materials shopping list that includes air cushions for a Max Spohn OM-C guitar in a TKL Performance OM/000 hardshell case.
ChatGPT not only provided a list of materials needed, but also explained their individual purpose, approximate dimensions and the quantities needed. The list our prompt generated included a shipping box, air cushions, rigid foam sheets and foam blocks, packing tape, packaging paper, container labeling and even a suggestion for pre-shipment photos to document the contents. As a bonus, this AI tool also offered purchase links to each item on the list, as well as a step-by-step packing sequence. All that from just one prompt!
A final note on guitar insurance
Think of insurance as your last line of protection. Even a comprehensive, well-written guitar insurance policy doesn’t give you a license to skimp on packing. Read the policy’s fine print about musical instrument shipping as well. Is professional packing required? How does the insurance company define adequate packing and how should you document your guitar’s current condition? At Anderson, we can answer these questions and help you choose a policy that covers damages caused by a bad shipping experience.
Of course, we believe avoiding a claim altogether is even better, so we hope you find these packing tips useful, including why the small, extra cost of air cushions is a small price to pay for the best protection.